Teleconsultations

Telemedicine consultations have become a convenient alternative to in-person appointments, primarily because in many situations they are sufficient to make a medical diagnosis and offer effective treatment.

Contact your doctor wherever you are

The Global Teleclinic platform gives you access to teleconsultations with family medicine doctors, internists and paediatricians, as well as specialists: such as an allergist, cardiologist, nephrologist, gynaecologist, gynaecologist-endocrinologist and many others. You can arrange a medical consultation at short notice, wherever you are.

Comfort and confidentiality

Both the appointment registration and the consultation itself take place at a location of your choice, in a form that suits you best (video, telephone or chat)

Accessibility of doctors​

Teleconsultation gives you access to doctors and specialists from all over Poland, no matter where you are.

Time savings

Without leaving home, without visiting a medical facility, without waiting to be connected to the call centre.

Health monitoring

If your condition requires frequent follow-up visits to the doctor, for example to analyse test results, verify the dose of a medicine or to renew a prescription, a teleconsultation can easily replace a traditional in-person appointment.

We’ll Remember for You

We’ll remind you about your scheduled consultations.

Easy to Use

An intuitive and user-friendly platform accessible from any browser. No app installation or updates required.

Choose how you want to talk

Phone

If you choose to have your consultation by telephone, the doctor will call you on the telephone number provided during registration.

Video-chat

For video consultation, log in to your Patient Account, select your scheduled appointment, and click "Join". All video calls are hosted through our platform, which is accessible from any web browser, so there is no need to install any additional applications.

Chat

For chat consultation, log into your Patient Account, select the appointment and click ‘Connect’. All connections are facilitated by our platform accessible via any web browser - you do not need to install any additional applications.

How does it work?

Choose your preferred appointment time and one of the available doctors
Create an account and complete a short patient questionnaire
Book a consultation via video chat or phone

What a teleconsultation looks like

Before consultation

Before each consultation, you can complete a questionnaire so that the doctor can get an overview of your health before the consultation. In addition, you can submit your previous medical records for each consultation on the Global Teleclinic platform, which is important especially for chronically ill patients.

During consultation

During an online or telephone consultation, the doctor will, as standard, conduct a patient interview, on the basis of which they will make recommendations for further treatment. You will find all the information in your medical records in your Patient Account.

After consultation

If your condition requires it, your doctor can issue an e-prescription, e-sick leave certificate, e-referral for further diagnostics or to another specialist. You will find the documents issued by your doctor when you log into your Patient Account.

Safely, conveniently and quickly

Internist, paediatrician or perhaps a cardiologist? You no longer have to wait to be connected to a helpline or wait at the clinic. Our specialists are here to help. Make an appointment and speak to a doctor from anywhere and at a time that suits you.

Check out our other services

E-prescription

Based on the medical documentation attached to the consultation (e.g., a certificate from the attending physician or a hospital discharge summary), the doctor may issue or renew an e-prescription.

L-4 online

An online sick leave consultation allows you to complete the formalities related to obtaining a medical leave certificate without the need for an in-person visit to a healthcare facility.

Porada pielęgniarska

During a nursing consultation, you may receive an e-prescription for medications prescribed by a physician or an e-referral for diagnostic tests.