Consultation with a nurse
In many situations, a nursing consultation can successfully replace the advice of a doctor. Find out when to use it.
Make an appointment
Our nurses will give you advice on wound care, ostomy care or dressing changes. They can also issue orders for the provision of medical devices such as catheters, adult diapers, dressings or glucose strips.
During a nursing consultation, you can receive an e-prescription for medicines ordered by your doctor or an e-referral for diagnostic tests.
Comfort and confidentiality
Both the appointment registration and the consultation itself take place at a location of your choice, in a form that suits you best (video, telephone or chat)
Accessibility of doctors
Teleconsultation gives you access to doctors and specialists from all over Poland, no matter where you are.
Time savings
Without leaving home, without visiting a medical facility, without waiting to be connected to the call centre.
Health monitoring
If your condition requires frequent follow-up visits to the doctor, for example to analyse test results, verify the dose of a medicine or to renew a prescription, a teleconsultation can easily replace a traditional in-person appointment.
We’ll Remember for You
We’ll remind you about your scheduled consultations.
Easy to Use
Choose how you want to talk
Phone
If you choose to have your consultation by telephone, the doctor will call you on the telephone number provided during registration.
Video-chat
For video consultation, log in to your Patient Account, select your scheduled appointment, and click "Join". All video calls are hosted through our platform, which is accessible from any web browser, so there is no need to install any additional applications.
Chat
For chat consultation, log into your Patient Account, select the appointment and click ‘Connect’. All connections are facilitated by our platform accessible via any web browser - you do not need to install any additional applications.
How does it work?
What a teleconsultation looks like
Before consultation
Before each consultation, you can complete a questionnaire so that the doctor can get an overview of your health before the consultation. To extend a prescription for a medication recommended by a doctor, please attach the appropriate medical documentation.
During consultation
During an online or telephone consultation, the doctor will, as standard, conduct a patient interview, on the basis of which they will make recommendations for further treatment. You will find all the information in your medical records in your Patient Account.
After consultation
If your condition requires it, your doctor can issue an e-prescription, e-sick leave certificate, e-referral for further diagnostics or to another specialist. You will find the documents issued by your doctor when you log into your Patient Account.
Safely, conveniently and quickly
Internist, paediatrician or perhaps a cardiologist? You no longer have to wait to be connected to a helpline or wait at the clinic. Our specialists are here to help. Make an appointment and speak to a doctor from anywhere and at a time that suits you.
Check out our other services
Teleconsultations
Teleconsultations are one-on-one appointments with doctors from various specialties, available by phone or video call.
Sick leave consultation
An online sick leave consultation allows you to complete the formalities related to obtaining a medical leave certificate without the need for an in-person visit to a healthcare facility.
E-prescription
Based on the medical documentation attached to the consultation (e.g., a certificate from the attending physician or a hospital discharge summary), the doctor may issue or renew an e-prescription.